Terms and Conditions

Updated: April 19, 2026

Welcome to Refuge. These Terms and Conditions ("Terms") govern your access to and use of the Refuge application, website (refugeapp.ai) (the "Site"), and all related services (collectively, the "Service") provided by Refuge Technologies LLC ("Company," "we," "us," or "our"), a limited liability company organized under the laws of the State of Missouri.

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service. Please read them carefully.

1. Eligibility

You must be at least 18 years of age, or the age of majority in your jurisdiction, whichever is greater, to use the Service, and you may not use the Service if you are under the age at which you can legally consent to data processing or contract for online services in your jurisdiction. By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are under 18, you may not create an account, access the Service, or submit any personal information to us.

We reserve the right to request verification of age at any time and to terminate any account we reasonably believe belongs to or used by an individual under 18 years of age.

2. Account Registration and Security

To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding the password or authentication credentials associated with your account. You agree not to share your account credentials with any third party. You are solely responsible for all activity that occurs under your account, whether or not you authorized such activity.

You must notify us immediately at support@refugeapp.ai if you become aware of any unauthorized use of your account or any other breach of security. Company reserves the right to suspend or terminate accounts upon suspected unauthorized access or security incidents.

3. Nature of the Service

Refuge is an AI-powered companion designed for Christian-guided spiritual reflection and biblical dialogue. The Service uses artificial intelligence to facilitate conversations about faith, life, meaning, and personal growth.

REFUGE IS NOT A SUBSTITUTE FOR PROFESSIONAL COUNSELING, THERAPY, PSYCHIATRIC CARE, OR MEDICAL TREATMENT. The Service does not provide medical advice, mental health diagnoses, or clinical treatment of any kind. The AI companion is not a licensed therapist, counselor, psychologist, psychiatrist, or healthcare provider. You agree not to rely on the Service or AI Content as a substitute for professional medical, mental health, or spiritual counseling services, and not to use it in emergencies.

If you are experiencing a mental health emergency, suicidal thoughts, or thoughts of harming yourself or others, please immediately contact the 988 Suicide and Crisis Lifeline (call or text 988), call 911, or go to your nearest emergency room. Do not rely on Refuge for crisis intervention.

The spiritual, biblical, and reflective content provided by the Service is intended for personal growth and reflection purposes only. It does not constitute pastoral counseling, spiritual direction, or religious instruction from a qualified clergy member or spiritual director. You acknowledge and agree that no provider-patient or clergy-parishioner relationship is created by use of the Service.

4. Subscriptions, Payments, and Billing

The Service offers both free and paid subscription tiers. Free accounts are subject to usage limitations as described on our Site. Paid subscription plans ("Monthly" and "Yearly") provide additional features and higher usage limits as described at the time of purchase.

By purchasing a paid subscription, you authorize us to charge the payment method you provide on a recurring basis (monthly or annually, depending on your selected plan) until you cancel. All fees are stated in U.S. dollars.

Subscription fees are billed in advance at the beginning of each billing cycle. You will not receive a refund for any partial billing period when you cancel your subscription, and your access will continue until the end of the current billing period.

We reserve the right to change subscription pricing at any time. If we increase the price of your subscription, we will provide you with at least 30 days' notice before the price change takes effect. Your continued use of the Service after the price change constitutes your acceptance of the new pricing.

Payment processing is handled by Stripe, Inc. By providing payment information, you also agree to Stripe's terms of service. We do not store your full credit card number or payment credentials on our servers.

5. Free Trial

We may offer a free trial period for new users. The duration and terms of any free trial will be specified at the time of sign-up. Free trial accounts are limited to 5 messages per month and may have reduced functionality compared to paid subscriptions.

We reserve the right to modify, suspend, or discontinue the free trial offering at any time without prior notice.

6. Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Upon cancellation, your subscription will remain active until the end of your current billing period, after which your account will revert to free-tier access.

All sales are final. We do not offer refunds—full or partial—under any circumstances, except where required by applicable law. This includes, but is not limited to: partial months or years of service, unused message allocations, periods where you did not use the Service, dissatisfaction with the Service or AI-generated content, accidental purchases or renewals, or subscription downgrades or cancellations mid-cycle.

By purchasing a subscription, you acknowledge and agree that you are waiving any right to a refund beyond what is required by law. If you are unsure whether the Service is right for you, we encourage you to use the free tier before committing to a paid subscription.

7. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service to:

• upload, post, email, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable;
• harm minors in any way;
• impersonate any person or entity, including, but not limited to, a Company official, forum leader, guide or host, or falsely state or otherwise misrepresent your affiliation with a person or entity;
• forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Service;
• upload, post, email, transmit or otherwise make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
• upload, post, email, transmit or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights ("Rights") of any party;
• upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation, except in those areas (such as shopping) that are designated for such purpose;
• upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
• disrupt the normal flow of dialogue, cause a screen to "scroll" faster than other users of the Service are able to type, or otherwise act in a manner that negatively affects other users' ability to engage in real time exchanges;
• interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service;
• intentionally or unintentionally violate any applicable local, state, national or international law;
• provide material support or resources (or to conceal or disguise the nature, location, source, or ownership of material support or resources) to any organization(s) designated by the United States government as a foreign terrorist organization pursuant to section 219 of the Immigration and Nationality Act;
• "stalk" or otherwise harass another;
• collect or store personal data about other users in connection with the prohibited conduct and activities set forth above;
• attempt to gain unauthorized access to the Service, other accounts, or computer systems;
• use the Service to harm, exploit, or endanger minors in any way;
• use the Service for any commercial purpose without our prior written consent;
• attempt to reverse engineer, decompile, or extract the source code or underlying algorithms of the Service;
• use automated means (bots, scrapers, etc.) to access or interact with the Service; or
• circumvent, disable, or otherwise interfere with any security or access-control features of the Service.

You understand that all information, data, text, software, music, sound, photographs, graphics, video, messages, tags, or other materials ("Content"), whether publicly posted or privately transmitted, are the sole responsibility of the person from whom such Content originated. This means that you, and not Company, are entirely responsible for all Content that you upload, post, email, transmit or otherwise make available via the Site. Company does not control the Content posted via the Site and, as such, does not guarantee the accuracy, integrity or quality of such Content.

We reserve the right to investigate and take appropriate action against anyone who, in our sole discretion, violates this policy, including without limitation suspending or terminating the offender's account and reporting such conduct to law enforcement authorities.

8. Content and Intellectual Property

User Content. You retain ownership of any text, messages, or other content you submit to the Service ("User Content"). By submitting User Content, you grant us a limited, non-exclusive, royalty-free license to process, store, and transmit your User Content solely for the purpose of providing the Service to you, and to use, reproduce, modify, and create derivative works from your User Content in order to operate, maintain, improve, and develop the Service, including for analytics, research, and enhancing our models, subject to our Privacy Policy.

AI-Generated Content. Subject to these Terms and our rights in the underlying technology, we grant you a non-exclusive, revocable, royalty-free license to use the Service for your personal, non-commercial purposes. Responses generated by the AI companion ("AI Content") are provided for your personal use. AI Content may contain errors, inaccuracies, or omissions. You acknowledge that AI Content is generated by artificial intelligence and should not be relied upon as authoritative advice on any topic, including but not limited to theological, legal, medical, financial, or psychological matters. Furthermore, when you use our Services, you understand and agree:

• You must evaluate AI Content for accuracy and appropriateness for your use case, including using human review as appropriate, before using or sharing AI Content from the Services.
• You must not use any AI Content relating to a person for any purpose that could have a legal or material impact on that person, such as making credit, educational, employment, housing, insurance, legal, medical, or other important decisions about them.
• Our Services may provide incomplete, incorrect, or offensive AI Content that does not represent Company's views. If AI Content references any third party products or services, it doesn't mean the third party endorses or is affiliated with Company.

Company Intellectual Property. The Service, including its design, code, AI models, system prompts, branding, logos, and all other proprietary technology, is the exclusive property of Refuge Technologies LLC and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service or its content without our prior written consent.

Scripture references within AI responses are drawn from publicly available Bible translations. Refuge does not claim ownership of biblical text.

You acknowledge that Company may or may not pre-screen User Content, but that Company and its designees shall have the right (but not the obligation) in their sole discretion to pre-screen, refuse, or remove any Content that is available via the Service. Without limiting the foregoing, Company and its designees shall have the right to remove any User Content that violates the Terms or is otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content. In this regard, you acknowledge that you may not rely on any Content created by Company or submitted to Company.

You acknowledge, consent and agree that Company may access, preserve and disclose your account information and Content if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the Terms; (c) respond to claims that any Content violates the rights of third parties; (d) respond to your requests for customer service; or (e) protect the rights, property or personal safety of Company, its users and the public.

You understand that the technical processing and transmission of the Service, including your Content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. You understand that the Service and software embodied within the Service may include security components that permit digital materials to be protected, and that use of these materials is subject to usage rules set by Company and/or content providers who provide content to the Service. You may not attempt to override or circumvent any of the usage rules embedded into the Service. Any unauthorized reproduction, publication, further distribution or public exhibition of the materials provided on the Service, in whole or in part, is strictly prohibited.

9. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.

10. Data Retention and Deletion

We retain your conversation data for as long as your account is active or as needed to provide you with the Service. You may delete individual conversations at any time through the Service interface.

Upon account deletion, we will delete your personal data and conversation history within 30 days, except where we are required to retain certain information by law or for legitimate business purposes (such as fraud prevention, security, legal compliance, accounting, or enforcing our Terms).

11. Interstate Nature of Communications on Company Network

When you register with Company, you acknowledge that in using Company services to send electronic communications (including but not limited to email, search queries, sending messages uploading photos and files, and other Internet activities), you will be causing communications to be sent through Company's computer networks, portions of which are located in various states in the United States of America and portions of which may be located abroad. As a result, and also as a result of Company's network architecture and business practices and the nature of electronic communications, even communications that seem to be intrastate in nature can result in the transmission of interstate communications regardless of where you are physically located at the time of transmission. Accordingly, by agreeing to these Terms, you acknowledge that use of the service results in interstate data transmissions.

12. Special Admonitions for International Use

Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from or imported to the United States or the country in which you reside.

13. Links to Other Sites

The Site may provide links to other websites. This Site's Terms of Use or Privacy Policy may not apply to those other websites, which may have their own terms and policies. You should review the terms of use and privacy policies of any other websites that you visit.

14. Compliance with Laws

You agree to comply with all applicable laws regarding your use of the https://www.refugeapp.ai/. You further agree that information provided by you is truthful and accurate to the best of your knowledge.

15. Contributions To Company

By submitting ideas, suggestions, documents, and/or proposals ("Contributions") to Company through its suggestion or feedback webpages, you acknowledge and agree that: (a) your Contributions do not contain confidential or proprietary information; (b) Company is not under any obligation of confidentiality, express or implied, with respect to the Contributions; (c) Company shall be entitled to use or disclose (or choose not to use or disclose) such Contributions for any purpose, in any way, in any media worldwide; (d) Company may have something similar to the Contributions already under consideration or in development; (e) your Contributions automatically become the property of Company without any obligation of Company to you; and (f) you are not entitled to any compensation or reimbursement of any kind from Company under any circumstances.

16. No Resale Of Service

You agree not to reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purposes, any portion of the Service (including your Company ID), use of the Service, or access to the Service.

17. SPECIAL NOTICE REGARDING SEIZURES

A SMALL PERCENTAGE OF USERS MAY EXPERIENCE EPILEPTIC SEIZURES WHEN EXPOSED TO CERTAIN LIGHT PATTERNS OR BACKGROUNDS ON A COMPUTER SCREEN OR WHILE USING THE SERVICE. CERTAIN CONDITIONS MAY INDUCE PREVIOUSLY UNDETECTED EPILEPTIC SYMPTOMS EVEN IN USERS WHO HAVE NO HISTORY OF PRIOR SEIZURES OR EPILEPSY. IF YOU, OR ANYONE IN YOUR FAMILY, HAVE AN EPILEPTIC CONDITION, CONSULT YOUR PHYSICIAN PRIOR TO USING THE SERVICE. IMMEDIATELY DISCONTINUE USE OF THE SERVICE AND CONSULT YOUR PHYSICIAN IF YOU EXPERIENCE ANY OF THE FOLLOWING SYMPTOMS WHILE USING THE SERVICE: DIZZINESS, ALTERED VISION, EYE OR MUSCLE TWITCHES, LOSS OF AWARENESS, DISORIENTATION, ANY INVOLUNTARY MOVEMENT, OR CONVULSIONS.

18. Notice

Company may provide you with notices, including those regarding changes to the Terms, by email, regular mail or postings on the Service.

19. Trademark Information

The Company logo, Company name, trademarks and service marks and other Company logos and product and service names are trademarks of Company (the "Company Marks"). Without Company's prior permission, you agree not to display or use in any manner the Company Marks.

20. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

YOU AGREE THAT USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE MAXIMUM EXTENT NOT PROHIBITED BY APPLICABLE LAW, COMPANY DISCLAIMS ALL WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY EXPRESS WARRANTIES, STATUTORY WARRANTIES, AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE EXTENT YOUR JURISDICTION DOES NOT ALLOW LIMITATIONS ON WARRANTIES, THIS LIMITATION MAY NOT APPLY TO YOU. YOUR SOLE AND EXCLUSIVE REMEDY RELATING TO YOUR USE OF THE SITE SHALL BE TO DISCONTINUE USING THE SITE. COMPANY DOES NOT WARRANT THAT DOWNLOADS FROM OUR SITE WILL BE FREE OF ANY VIRUS, WORM, TROJAN HORSE, OR OTHER DATA ALTERING OR CONTAMINATING COMPONENTS. YOU ARE RESPONSIBLE FOR ENSURING THAT YOU HAVE IMPLEMENTED PROCEDURES TO PREVENT SUCH CONTAMINATING COMPONENTS FROM INFECTING YOUR COMPUTER OR DEVICE AND ITS DATA.

WHILE COMPANY TRIES TO KEEP THE INFORMATION ON OUR SITE BOTH ACCURATE AND UP-TO-DATE, COMPANY DOES NOT WARRANT THE ACCURACY, COMPLETENESS, CORRECTNESS, USEFULNESS, OR APPLICABILITY OF ANY INFORMATION, OR OTHER DATA OR ITEMS APPEARING ON OUR SITE, INCLUDING BUT NOT LIMITED TO INFORMATION FROM THIRD PARTY ADVERTISERS. COMPANY MAKES NO REPRESENTATION THAT THE INFORMATION AND MATERIALS ON OUR SITE ARE APPROPRIATE OR AVAILABLE FOR USE IN LOCATIONS OUTSIDE THE UNITED STATES OF AMERICA. COMPANY WILL NOT BE LIABLE IN ANY EVENT TO ANY USER FOR ANY DECISION MADE OR ACTION TAKEN IN RELIANCE UPON THE INFORMATION, OR CONTENT ON THIS SITE. ANY DEALINGS YOU MAY HAVE WITH THIRD PARTY ADVERTISERS ARE AT YOUR OWN RISK AND COMPANY IS NOT RESPONSIBLE FOR ANY CONTENT, PRODUCTS, OR SERVICES OFFERED BY SUCH THIRD PARTIES.

COMPANY DOES NOT GUARANTEE CONTINUOUS OR UNINTERRUPTED ACCESS TO OUR SERVICE, AND OPERATION OF OUR SERVICE MAY BE INTERFERED WITH BY FACTORS BEYOND COMPANY'S CONTROL.

YOU ACCEPT AND AGREE THAT ANY USE OF AI CONTENT FROM OUR SERVICE IS AT YOUR SOLE RISK AND YOU WILL NOT RELY ON AI CONTENT AS A SOLE SOURCE OF TRUTH OR FACTUAL INFORMATION, OR AS A SUBSTITUTE FOR PROFESSIONAL ADVICE.

We do not warrant that: (a) the Service will function uninterrupted, secure, or available at any particular time or location; (b) any errors or defects will be corrected; (c) the Service is free of viruses or other harmful components; (d) AI-generated responses will be accurate, complete, reliable, or appropriate for any particular purpose; or (e) the results obtained from the use of the Service will meet your requirements.

The Service may occasionally produce responses that are inaccurate, misleading, theologically incomplete, or contextually inappropriate. You are solely responsible for evaluating and acting upon any information provided by the Service.

Some jurisdictions do not allow the exclusion of certain warranties or conditions, so some of the above exclusions may not apply to you to the extent prohibited by law.

21. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL REFUGE TECHNOLOGY LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (C) ANY AI-GENERATED CONTENT OBTAINED FROM THE SERVICE; OR (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE EXCEED THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

You may have additional rights under certain laws (including consumer laws) which do not allow the exclusion of implied warranties, or the exclusion or limitation of certain damages. If these laws apply to you, the exclusions or limitations in this Agreement that directly conflict with such laws may not apply to you. Nothing in these Terms limits or excludes liability for gross negligence, willful misconduct, fraud, or any other liability that cannot be limited or excluded under applicable law.

22. Indemnification

To the extent not prohibited by applicable law, you agree to defend, indemnify, and hold harmless Refuge Technologies LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorney's fees) arising out of or relating to: (a) your use or misuse of the Service; (b) your violation of these Terms; (c) your violation of any third party right, including without limitation any intellectual property right or privacy right; or (d) any claim that your User Content caused damage to a third party. Notwithstanding the foregoing, nothing in these Terms requires your indemnification of a person's gross negligence, willful misconduct, fraud, or any other conduct that cannot be indemnified under applicable law.

23. Dispute Resolution and Arbitration

For purposes of this section: "We," "our," and "us" includes Company and all our affiliates. "You", "your," and "yours" includes yourself and any person who may assert a legal claim on your behalf, such as a spouse or family member under applicable law. "Disputes" is defined as broadly as possible. It includes any claim or controversy between you and us concerning this Site, your Company account, or this Policy, under any legal theory including contract, warranty, tort, statute, or regulation. "Disputes" also includes any claims or controversies as to the scope or effect of this Policy. However, "Disputes" does not include claims or controversies: relating to the enforcement or validity of your or our or our licensors' intellectual property rights; that can be fully satisfied in small claims court; arising from employment by Company; or related to a patient's medical care at a Company facility.

TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, YOU AND COMPANY AGREE TO ARBITRATE ALL DISPUTES ON AN INDIVIDUAL (NON-CLASS) BASIS AND YOU AND COMPANY EACH WAIVE ANY RIGHT TO PURSUE CLAIMS ON A CLASS, COLLECTIVE, NON-INDIVIDUAL, MASS, OR CONSOLIDATED BASIS OR IN A REPRESENTATIVE PROCEEDING.

Arbitration means the case will be decided by a private arbitrator. The arbitrator will apply the Federal Arbitration Act ("FAA"). There will be no judge and no jury. The arbitrator's decision will be final except for a limited right of appeal under the FAA.

The arbitrator will be the American Arbitration Association ("AAA"). AAA will apply its Consumer Arbitration Rules. In a dispute involving $25,000 or less, any hearing will be telephonic unless the arbitrator finds good cause to hold an in-person hearing instead. Any in-person hearing will take place in Jackson County, Missouri.

However, should AAA be unable or unwilling to arbitrate the case, a court may appoint an arbitrator under Section 5 of the FAA.

The arbitrator will hear the arbitration on an individual basis. There will be no class arbitrations, no class actions, no joinder of arbitrations (without our agreement), no private attorney general actions, and no actions where one party represents other, absent parties. The arbitrator may award the same damages to you individually as a court could. The arbitrator may award declaratory or injunctive relief only to you individually to satisfy your individual claim.

24. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict of law provisions. To the extent that any lawsuit or court proceeding is permitted under these Terms, you and Refuge Technologies LLC agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in Jackson County, Missouri.

25. Modifications to Service and/or Terms

We reserve the right to modify these Terms at any time. If we make material changes to these Terms, we will notify you by email or by posting a prominent notice on the Service at least 30 days before the changes take effect. All other changes will be effective as soon as we post them to our website. If you do not agree to the changes, you must stop using our Services.

Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service and cancel your account.

Company reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that Company shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.

26. Copyright Complaints

If you believe that your intellectual property rights have been infringed, please send notice to the address below. We may delete or disable content that we believe violates these Terms or is alleged to be infringing and will terminate accounts of repeat infringers where appropriate.

Refuge Technologies, LLC
605 NE Woods Chapel Rd.
Lee's Summit, MO 64064
Attn: David Watkins, General Counsel

Written claims concerning copyright infringement must include the following information:

• A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest
• A description of the copyrighted work that you claim has been infringed upon
• A description of where the allegedly infringing material is located on our site so we can find it
• Your address, telephone number, and e-mail address
• A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law
• A statement by you that the above information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on the copyright owner's behalf

27. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

All provisions of these Terms which by their nature should survive termination shall survive, including without limitation ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

28. Severability

If any provision of these Terms is held to be unenforceable or invalid by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions of these Terms shall remain in full force and effect.

29. Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices published by us on the Service, constitute the entire agreement between you and Refuge Technologies LLC concerning the Service and supersede all prior agreements, representations, and understandings.

30. Assignment

You may not assign or transfer any rights or obligations under these Terms and any attempt to do so will be void. We may assign our rights or obligations under these Terms to any affiliate, subsidiary, or successor in interest of any business associated with our Services.

31. Contact Information

If you have any questions about these Terms, please contact us at:

Refuge Technologies LLC
Email: support@refugeapp.ai
Website: refugeapp.ai

THIS CONTRACT CONTAINS A BINDING ARBITRATION PROVISION WHICH MAY BE ENFORCED BY THE PARTIES.

© 2026 Refuge Technologies LLC · All Rights Reserved.